How to Price a Plumbing Leak Repair: Detection, Access and Repair Rate Guide
Quick Answer: A typical UK plumbing leak repair in 2026 prices £75–£150 for the call-out plus £55–£95 per hour for the repair itself, with most leaks resolved in 1–3 hours. Where the leak is concealed, thermal imaging detection adds £180–£380 and trace gas detection £280–£550 — both usually claimable under the buildings-insurance "trace and access" clause. The repair-cost split is roughly one-third detection, one-third repair, one-third access reinstatement (chasing wall, lifting floor, replastering, redecorating).
Summary
Leak repair is the most heterogeneous job in domestic plumbing. The headline charge for a visible compression-joint leak under a sink is £75–£150, takes 30 minutes, and needs a single olive and a tightening. The same trade-name on a concealed leak under a tiled shower tray runs £600–£1,800 once you add detection, tile lift, tray relift, and reinstatement — for the same £8 olive. Pricing this job honestly requires breaking the quote into three distinct parts: detection, repair, and reinstatement. Quoting a single fixed price is how the homeowner ends up at £400 for a visible leak and £150 for a hidden one — neither reflects the actual work.
The single most common mistake is conflating leak repair with leak detection. They are different jobs. Detection finds the leak — visually, by thermal imaging, by trace gas, or by acoustic listening. Repair fixes it. Reinstatement makes good the structural damage caused by accessing the leak. Most insurance policies cover the trace-and-access cost (sometimes capped at £5,000–£10,000) as a separate line from the repair cost itself, so getting the bookkeeping right matters for the homeowner's claim.
The water-damage clock starts the moment the leak begins. A 1 mm pinhole in a pressurised hot pipe drips at roughly 1–2 L per hour — that's 24–48 L per day, soaking through plasterboard ceilings, lifting parquet, swelling MDF skirting, and growing mould within 48–72 hours. Quote turnaround time matters more than headline price; a £200 quote that takes 4 days to start is more expensive in damage than a £400 same-day call-out.
Key Facts
- Standard call-out fee (within working hours) — £75–£150
- Out-of-hours call-out (evenings, weekends) — £150–£280
- Emergency call-out (24-hour, public holiday) — £200–£400
- Hourly rate (working hours, qualified plumber) — £55–£95
- Hourly rate (out-of-hours) — £85–£140
- Thermal imaging detection — £180–£380, 1–2 hours on site
- Trace gas detection (hydrogen sniffer or tracer-gas) — £280–£550, 2–4 hours on site
- Acoustic detection (correlator, geophones) — £200–£450, 2–4 hours on site
- Visible compression-joint leak repair — £80–£180, 30 mins–1 hour
- Pinhole leak in soldered copper pipe — £150–£320, 1–2 hours
- Failed push-fit O-ring — £80–£200, 30 mins–1 hour
- Soil pipe gasket leak (toilet pan to soil) — £180–£380, 1–2 hours
- Washing machine inlet hose burst — £80–£180 with hose replacement
- Concealed leak under tiles (full job: detect + repair + tile relay) — £600–£1,800
- Concealed leak under floorboards (full job) — £450–£1,200
- Concealed leak in ceiling void (full job) — £550–£1,500
- Insurance trace-and-access cover — typically £5,000–£10,000 cap, separate from repair
- Leak forms (Loss Adjusters) — Trace and Access invoice itemised against insurance schedule
Quick Reference Table
Spending too long on quotes? squote turns a 2-minute voice recording into a professional quote.
Try squote free →| Leak type | Typical detection | Repair cost | Reinstatement | Total |
|---|---|---|---|---|
| Visible compression joint (under sink) | None — visible | £80–£180 | None | £80–£180 |
| Pinhole pinhole soldered joint (visible) | Visual | £150–£320 | None | £150–£320 |
| Push-fit O-ring failure (accessible) | Visual | £80–£200 | None | £80–£200 |
| Toilet pan gasket leak (visible at base) | Visual | £180–£380 | Caulk, no major | £180–£420 |
| Concealed pipe in stud wall | Thermal £180–£380 | £150–£350 | £180–£500 patch + decorate | £510–£1,230 |
| Under shower tray (mixer feed leak) | Thermal £180–£380 | £200–£500 | Tray relift £300–£700 + retile £200–£500 | £880–£2,080 |
| Under suspended timber floor | Thermal/acoustic £200–£450 | £180–£420 | Floorboard lift £80–£200 + finish £100–£300 | £560–£1,370 |
| Under solid concrete floor | Acoustic + tracer £350–£700 | £400–£900 | Chase + concrete + flooring £400–£1,200 | £1,150–£2,800 |
| In ceiling void (above plasterboard) | Thermal £180–£380 | £200–£500 | Plasterboard cut + skim + decorate £180–£600 | £560–£1,480 |
| External supply pipe (between meter and house) | Acoustic + tracer £400–£800 | £300–£900 | Excavate + reinstate paving/lawn £200–£800 | £900–£2,500 |
Detailed Guidance
Call-out, hourly rate and the first-hour minimum
Most plumbers charge a call-out fee plus an hourly rate. The call-out is a flat fee for turning up — typically £75–£150 in working hours, £150–£280 out-of-hours. Some firms include the first 30 minutes or first hour in the call-out; others charge it separately. Quote clarity here matters because the homeowner sees a £85 call-out and assumes that covers the work.
Hourly rates rise with skill, qualification, and time of day:
- Apprentice or assistant — £30–£55 per hour (rare in domestic; usually working with a senior)
- Qualified plumber, working hours — £55–£95
- Qualified plumber, out-of-hours — £85–£140
- Gas Safe registered (gas leak) — £75–£110 working hours; £110–£180 out-of-hours
- G3-ticketed (unvented system leak) — £75–£110 working hours
Most firms apply a one-hour minimum charge: even if the leak is fixed in 15 minutes, the homeowner pays for an hour. This isn't padding — it reflects travel, parking, equipment, and the fact that the engineer cannot economically chain 15-minute jobs.
Detection methods — what each costs and what they do
Detection is paid separately from repair when the leak is concealed. The four mainstream methods:
Visual / dye-test — included in the call-out. Plumber inspects under sinks, behind appliances, around the cylinder, listens for hiss, runs each fixture in turn. Effective for 60% of household leaks.
Thermal imaging — uses a FLIR-style infrared camera to find temperature differentials. Hot leaks show as a warm patch on a cold wall; cold leaks show as a chill patch behind plasterboard. £180–£380 typical fee for a competent operator with a calibrated camera. Needs a temperature differential — works well in winter, less well in summer when ambient and pipe temperatures match. Ineffective for cold-water leaks in unheated spaces.
Trace gas (hydrogen or helium) — a non-toxic gas mix is injected into the depressurised pipe. The engineer sniffs along the pipe run with a sensitive sensor that detects the gas escaping at the leak point. £280–£550 for a domestic trace. The most reliable method for confirmed-but-not-located leaks under solid floors. The pipework must be drained and isolated for injection.
Acoustic / correlator — sensors placed at two points on a metallic pipe correlate the noise of escaping water to triangulate the leak position. £200–£450 typical. Highly effective for pressurised mains leaks, less so for low-pressure heating returns or non-metallic pipework.
For most concealed domestic leaks, thermal imaging is the first call. If thermal fails (no temperature differential, or location is in a heated space), trace gas is the follow-up. Acoustic is reserved for buried mains supply leaks.
Common leak types and their repair patterns
Compression joint — the most common visible failure. The olive (small brass ring inside the nut) deforms or the nut backs off. Repair: drain the section, undo nut, replace olive, retighten with PTFE tape on the threads. Cost £80–£180. 30–60 minutes including isolation.
Soldered joint pinhole — corrosion eats through copper from inside, usually within 1 cm of a soldered fitting where flux residue accelerated dezincification. Repair: cut out the affected section, fit a slip-coupler (push-fit) or solder a new section. Cost £150–£320. 1–2 hours including drain-down.
Push-fit O-ring failure — the rubber O-ring inside a JG SpeedFit, Hep2O, or similar push-fit fitting hardens, splits, or fails to seal. Repair: pull the pipe out (requires the demount tool), inspect the O-ring, replace the fitting if the O-ring is damaged. Cost £80–£200. 30 minutes typically. Push-fit leaks are most common at year 8–15.
Soil pipe gasket — the wax-ring or rubber gasket between toilet pan and soil pipe degrades, causing slow seepage at the floor base. Repair: lift the toilet, scrape old gasket, fit new wax ring, reset and recaulk. Cost £180–£380. 1–2 hours including waste flange inspection.
Washing machine inlet hose burst — typical end-of-life failure at year 5–10. Hose splits, sprays cold water at mains pressure. Repair: isolate at washing machine valves, replace both inlet hoses (always replace both — the second is usually weeks behind the first), check shut-off valves. Cost £80–£180. 30 minutes. Recommended preventive replacement at year 5.
Lead pipe failure — older properties (pre-1970s) on lead service pipes develop pinholes from age and tap-fitting strain. Lead pipe must be replaced with 25 mm MDPE under modern Water Regulations. Cost £450–£1,200 for a typical service-pipe upgrade — see Water Supply Regulations 1999 and lead pipe replacement for the regulatory context.
Radiator / TRV body leak — wear on the gland nut or pinhole at the radiator. See leaking radiator diagnosis decision tree for the in-place repair routes.
Trace-and-access — getting the insurance claim right
Most UK buildings insurance policies include "trace and access" cover for water-leak damage. The clause typically covers the cost of:
- Locating a leak that has caused damage (detection)
- Accessing the leak (chasing walls, lifting floors, removing tile)
- Reinstating the access (replastering, retiling, refloating concrete)
The clause does not cover the repair itself (the new pipe section, the new fitting). That's a separate item, usually paid by the homeowner.
Trace-and-access is typically capped at £5,000–£10,000 per claim. Higher-spec policies extend to £20,000+. The homeowner needs the plumber to itemise the invoice clearly — detection on one line, repair on a second line, reinstatement on a third — so the loss adjuster can pay the trace-and-access portion under that clause.
A typical claim flow:
- Homeowner notices ceiling stain, calls insurer
- Insurer engages a leak detection contractor (or homeowner appoints their own and seeks reimbursement)
- Contractor finds the leak, issues invoice with detection / repair / reinstatement lines
- Loss adjuster approves trace-and-access portion against the policy cap
- Contractor or builder undertakes reinstatement (replaster, retile, redecorate)
- Insurer pays direct or homeowner is reimbursed
Plumbers who routinely do leak work understand this flow and produce invoices loss-adjusters can process without query. The homeowner saves significant time when the invoice is clear.
Material choice — copper vs plastic vs lead
Repair material affects both cost and longevity:
- Copper (15 mm or 22 mm) — the historical standard. £4–£8 per metre supplied for plain pipe. Soldered or compression joints. Long life (50+ years) when correctly installed. Slow to repair without drain-down.
- Plastic push-fit (Hep2O, JG SpeedFit, Polyplumb) — £3–£6 per metre supplied. Push-fit joints take seconds. Insulating to scale. 25-year manufacturer warranty when installed correctly. Cannot handle solar-thermal high temperatures (>95 °C continuous).
- Multilayer composite (Henco, Pex-Al-Pex) — £5–£9 per metre. Aluminium core sandwiched between PEX layers. Holds shape when bent (no clips needed every 300 mm), tolerates higher temperatures than push-fit. Used for underfloor heating runs and renewable systems.
- Lead (legacy) — banned for new installations under the Water Supply (Water Fittings) Regulations 1999. Must be replaced when leaking. Material cost zero (pipe is being removed); replacement copper or MDPE is £4–£10 per metre.
For repairs on existing systems, match the existing material where possible. A push-fit fitting will accept copper pipe; copper push-fit slip couplers are an excellent emergency repair on a leaking soldered joint without re-soldering. See compression fittings vs push-fit vs solder selection for the application guide.
Reinstatement allowance — the line homeowners forget
When the leak is concealed, reinstatement is often the single largest cost item. Three illustrative scenarios:
Behind plasterboard wall — chase 200 × 200 mm, fit new pipework, fill, skim, redecorate the affected wall panel. Materials £40–£80; labour 2–4 hours; redecoration of full wall panel £80–£180. Total £180–£500.
Under tiled shower tray — lift tile around tray, lift tray, repair pipe, refit tray with new bedding, re-tile, re-grout, re-silicone. Materials £180–£400; labour 4–8 hours. Total £400–£900.
Under solid concrete floor — saw-cut the concrete, jackhammer access, repair pipe, infill with new concrete to match level, retile or refloor. Materials £80–£250; labour 4–8 hours. Total £400–£1,200.
A clear quote names the reinstatement allowance separately from the repair. A vague quote rolls it into the headline number — and the homeowner then quibbles over whether the redecoration should have been included.
When the leak is in the gas pipe
Gas-pipe leak is a wholly separate trade and a Gas Safe registered engineer is mandatory. Common indicators: gas smell, hissing at fitting, soap-test bubbles. A gas leak is treated as an emergency — call the National Gas Emergency Service on 0800 111 999 (24h) before calling a plumber. The emergency service makes the gas safe; the Gas Safe engineer fixes the pipe. See gas tightness testing procedure for what the engineer does on arrival.
Gas-leak repair costs £150–£450 typical for a single fitting replacement; £400–£1,200 for a section of pipe replacement.
Frequently Asked Questions
How much does it cost to find and fix a hidden leak?
For a concealed leak in a stud wall, expect £510–£1,230 total: thermal imaging £180–£380, repair £150–£350, reinstatement £180–£500. Under a tiled shower tray, £880–£2,080. Under a solid concrete floor, £1,150–£2,800 — the access reinstatement is the biggest line.
Will my insurance cover the repair?
Most UK buildings policies cover trace-and-access (locating and reinstating after a leak) but not the repair itself. So the £180–£380 thermal imaging fee, the £180–£500 plaster reinstatement, and the £200–£500 retile would typically be claimable; the £150–£350 actual pipe repair would be the homeowner's cost. Check your policy schedule for the trace-and-access cap (commonly £5,000) and excess.
How quickly should a plumber respond to a leak?
Same day for active leaks — a dripping pipe causes 24–48 L of water damage per day. Most reputable firms offer same-day call-out within working hours and 24-hour emergency cover at premium rates. The homeowner's first action should be to isolate the supply at the property stop-cock (usually under the kitchen sink or in a garage) before the plumber arrives.
Can I just fix a small leak myself?
A visible compression-joint leak is within DIY scope: isolate, drain, remove nut, replace olive, retighten. Push-fit and soldered repairs require either a tool or torch and a higher skill level. Solid-floor and concealed leaks are not DIY — the access work alone risks pipe damage and structural damage. For any insurance claim, professional invoices are usually required for reimbursement.
What's the difference between a slow leak and a burst?
A slow leak is a steady drip or weep that loses 0.5–5 L per day — typically a degraded olive, hardened O-ring, or hairline pinhole. A burst is a structural failure of pipe or fitting that loses 10–500 L per hour. Bursts are emergencies; slow leaks are urgent. Both warrant same-day attention but bursts need the supply isolated immediately.
Regulations & Standards
Water Supply (Water Fittings) Regulations 1999 — backflow prevention, fluid categories, lead pipe replacement
Building Regulations Approved Document G — sanitation, hot water and water efficiency
Building Regulations Approved Document H — drainage and waste disposal
BS 6700 — design, installation, testing and maintenance of services supplying water for domestic use
BS EN 806 — specifications for installations inside buildings conveying water for human consumption
WRAS approved fittings — required on all components contacting potable water
Gas Safety (Installation and Use) Regulations 1998 — for gas-pipe leaks (Gas Safe engineer mandatory)
CIPHE Code of Practice — Chartered Institute of Plumbing and Heating Engineering professional guidance
Water Supply (Water Fittings) Regulations 1999 — official text — water fittings law
WRAS Approved Products — product approval directory
CIPHE technical guidance — professional plumbing standards
Association of British Insurers — escape of water guidance — insurance claim flow
Approved Document G (Sanitation, hot water and water efficiency) — domestic plumbing standards
leaking radiator diagnosis when the leak is at a TRV or radiator joint
boiler losing pressure diagnosis when leaks affect heating system pressure
Water Regulations 1999, fluid categories and lead pipe upgrades