BUS Grant Application Guide: MCS Installer Requirement, Eligible Properties and £7,500 Process

Quick Answer: The Boiler Upgrade Scheme (BUS) is an Ofgem-administered grant in England and Wales giving £7,500 towards an air-source or ground-source heat pump and £5,000 towards a biomass boiler (rural, off-gas only). The grant is claimed by an MCS-certified installer on the homeowner's behalf — homeowners cannot apply directly. The property needs a valid EPC, the system must be MCS-certified up to 45 kW, and it must replace a fossil-fuel system. The scheme is funded to 2028.

Summary

The Boiler Upgrade Scheme is the main capital subsidy for low-carbon heating in England and Wales. It exists to close the gap between the cost of a gas boiler and the cost of a heat pump, and since the October 2023 uplift the headline figure has been £7,500 — a number that genuinely changes the conversation with a homeowner because it now covers a large slice of a typical air-source heat pump install.

The structure trips up tradespeople new to it: the homeowner never applies. The MCS-certified installer registers the job, generates a voucher quotation, installs the system, and then redeems the voucher — the grant is deducted from the customer's invoice, so the customer pays the balance. This means being (or partnering with) an MCS-certified installer is the entry ticket; without MCS certification you cannot offer BUS at all.

The other thing to understand is what makes a property eligible. The home must be in England or Wales, have a valid Energy Performance Certificate, and be replacing a fossil-fuel heating system (gas, oil, LPG or electric). New-build is generally excluded, with a self-build exception. The eligibility detail that has shifted over the life of the scheme is the rule about insulation recommendations on the EPC, so always check the current Ofgem guidance before quoting.

Key Facts

Quick Reference Table

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Measure BUS grant Typical eligibility notes
Air-source heat pump (ASHP) £7,500 On or off gas grid; ≤45 kW; MCS certified
Ground/water-source heat pump (GSHP) £7,500 ≤45 kW; MCS certified; longer voucher window
Biomass boiler £5,000 Rural, off-gas-grid only; emissions limits
Shared ground loop (per dwelling) £7,500 per dwelling MCS certified district/communal arrangements
New-build dwelling Not eligible Self-build exception applies

Detailed Guidance

Who can offer BUS: the MCS requirement

BUS is built on MCS (Microgeneration Certification Scheme). To deliver it you must be an MCS-certified installer (or work under one) with the relevant technology scope, and a member of an MCS-approved consumer code such as RECC or HIES. Becoming MCS certified involves applying through a certification body, having your competence and processes assessed, and submitting an example installation. If you are a heating engineer wanting to move into heat pumps, this certification — not the grant paperwork — is the real barrier to entry, so plan the lead time.

The application flow (installer-led)

BUS process (installer's view)
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1. Confirm property eligibility
   - England/Wales, valid EPC, replacing fossil fuel,
     not new build (unless self-build).

2. Design the system to MCS standards
   - Room-by-room heat loss (MCS 003 / MIS 3005),
     emitter sizing, hot-water cylinder, controls.

3. Register the job on the Ofgem BUS portal & request a voucher
   - Installer submits property + measure details.
   - Homeowner consent recorded; Ofgem issues a voucher.

4. Install the system
   - Commission to MCS standards, generate MCS certificate.

5. Redeem the voucher within the validity window
   - Installer submits commissioning + MCS cert; grant is
     paid to the installer.

6. Discount the customer's invoice by the grant value
   - Customer pays the net (price minus £7,500).

The customer experiences this as a discount, not a rebate they chase — that simplicity is a selling point.

Property eligibility in detail

Designing to qualify and to perform

The grant is conditional on MCS-standard design, and that is also what makes the system actually work:

Under-design and the customer gets a cold, expensive-to-run system and a bad review; the MCS process exists to prevent exactly that.

Stacking and interactions

Frequently Asked Questions

Can a homeowner apply for the BUS grant themselves?

No. The Boiler Upgrade Scheme is deliberately installer-led: only an MCS-certified installer can register the job, request the voucher and redeem it. The homeowner gives consent and pays the discounted balance. This is different from some other grant schemes, so set the expectation early — the customer's "application" is really choosing an MCS installer.

Is it £7,500 off any heat pump?

It is £7,500 towards an MCS-certified air-source or ground-source heat pump up to 45 kW that replaces a fossil-fuel system in an eligible property. It is a fixed grant, not a percentage, so on a smaller install it covers more of the cost and on a larger one less. Biomass is a separate £5,000 grant restricted to rural off-gas properties.

Does the customer need to insulate the loft first?

The property needs a valid EPC, and there has historically been a rule about outstanding insulation recommendations on that EPC. Because this specific condition has changed during the scheme, check the current Ofgem BUS guidance before telling a customer they must insulate — but regardless of the grant rule, good loft and cavity insulation is strongly advisable so the heat pump can run at a low, efficient flow temperature.

Can BUS be used on a new build?

Generally no — new-build properties are excluded. The exception is eligible self-build homes (privately commissioned, not speculative developer stock). Standard new developments are expected to install low-carbon heating under building standards rather than via BUS.

How long does the voucher last?

Vouchers have a redemption window from issue — commonly around 3 months for air-source heat pumps and biomass and 6 months for ground-source (which take longer to install). The exact windows have been adjusted over the scheme's life, so confirm the current validity period when the voucher is issued and plan the install accordingly.

Regulations & Standards