Baxi Boiler Error Codes: Complete Diagnosis Guide
Quick Answer: Baxi boilers display alphanumeric fault codes on the digital display when a fault is detected. E-codes are permanent lockouts requiring manual reset after repair, H-codes are temporary blocking faults that may self-clear, and A-codes typically relate to pressure or parameter issues. The most common callout codes are E133 (ignition lockout), E119 (low water pressure), and E125 (circulation fault).
Summary
Baxi is one of the UK's most widely installed boiler brands, and their current ranges (800, 600, 400, and 200 Combi 2 and System 2) share a common fault code system. The boiler's onboard diagnostics display an alphanumeric code on the front panel whenever an abnormal condition is detected. Codes prefixed with "E" indicate permanent lockouts where the boiler shuts down for safety and requires manual reset after the fault is resolved. Codes prefixed with "H" are temporary blocking faults where the boiler pauses operation but may restart automatically once the condition clears. Codes prefixed with "A" generally relate to system pressure or configuration parameters. Understanding the distinction between these categories is critical for efficient diagnosis and for communicating clearly with customers about urgency and safety.
Key Facts
- E-codes = permanent lockout -- boiler will not fire until the fault is fixed and the unit is manually reset
- H-codes = temporary blocking fault -- boiler pauses but may self-recover once the condition clears
- A-codes = advisory/parameter faults -- typically pressure-related or configuration issues
- The Baxi 800, 600, 400, and 200 Combi 2 / System 2 ranges share the same core fault code system
- Legacy ranges (Duo-tec, Platinum, EcoBlue, Megaflo, Neta-tec) use a simpler E-code-only system
- E133 (ignition lockout) and E119 (low water pressure) account for the majority of emergency callouts
- Baxi, Potterton, and Main are all manufactured by Baxi Heating (BDR Thermea Group) and share many fault codes and components
- The reset button allows up to 5 attempts before enforcing a 15-minute cooldown period
- All gas-related fault diagnosis and repair must be carried out by a Gas Safe registered engineer
Quick Reference Table
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| Code | Description | Most Likely Cause | Urgency |
|---|---|---|---|
| E109 | Pre-circulation fault | Pump not running before ignition / air in circuit | High |
| E110 | Overheat (gradient) | Pump seized, air in circuit, blocked heat exchanger | High |
| E119 | Low water pressure | System leak, recently bled radiators, filling loop fault | Medium |
| E125 | Primary circulation fault | Pump failure, airlock, sludge, blockage | High |
| E128 | Flame loss (repeated) | Gas supply issue, electrode fault, flue blockage | High |
| E129 | Low flame signal | Dirty ionisation electrode, weak gas pressure | High |
| E131 | Flue overheat lockout | Flue blockage, incorrect flue installation, power cut | High |
| E133 | Ignition lockout | No gas supply, frozen condensate, electrode fault | High |
| E134 | Gas valve open without gas | Gas supply interruption, gas valve fault | High |
| E135 | Internal gas supply error | Gas valve failure, PCB fault | High |
| E151 | Fan speed fault (low) | Fan failure, wiring fault, PCB fault | High |
| E154 | Primary flow fault | Pump failure, diverter valve stuck, flow sensor fault | High |
| E160 | Fan fault | Fan motor failure, wiring issue, PCB fault | High |
| E164 | Pressure sensor fault | Faulty pressure transducer, wiring fault | Medium |
| E168 | PCB communication fault | PCB failure, power surge damage, loose wiring | High |
Current Range Fault Codes (800, 600, 400, 200 Combi 2 / System 2)
Permanent Faults (E-codes -- require reset)
| Code | Description | Most Likely Cause | Urgency |
|---|---|---|---|
| E.01.01 | Ignition failure -- no flame detected | Gas supply, electrode, gas valve | High |
| E.01.04 | Repeated flame loss (5x in 24hrs) | Intermittent gas supply, dirty electrode, flue issue | High |
| E.01.07 | Flame detected with gas valve closed | Gas valve not sealing, PCB fault | Critical |
| E.02.00 | Safety thermostat activated | Overheat, pump failure, blocked exchanger | High |
| E.02.08 | Flue sensor overheat | Flue blockage, incorrect termination | High |
| E.03.05 | Fan speed out of range | Fan motor failure, wiring fault | High |
| E.04.08 | Flow NTC open/short circuit | NTC sensor failure, wiring fault | High |
| E.04.09 | Return NTC open/short circuit | NTC sensor failure, wiring fault | High |
| E.04.11 | DHW NTC open/short circuit | NTC sensor failure, wiring fault | Medium |
| E.06.01 | PCB internal fault | PCB failure | High |
Temporary Faults (H-codes -- may self-clear)
| Code | Description | Most Likely Cause | Urgency |
|---|---|---|---|
| H.01.05 | Max delta-T reached (flow/return) | Restricted circulation, sludge, undersized pump | Medium |
| H.01.14 | Max flow temperature exceeded | Pump issue, airlock, blocked exchanger | Medium |
| H.01.18 | No water circulation detected | Pump failure, air in system, isolation valves closed | High |
| H.01.21 | Flow temp rising too fast in DHW | Insufficient circulation, sensor error | Medium |
| H.02.02 | PCB not configured (C1/C2) | Missing commissioning parameters | Medium |
| H.02.03 | Incorrect C1/C2 configuration | Wrong parameters entered during install | Medium |
| H.02.06 | Low system pressure | Leak on system, leak on boiler, pressure vessel | Medium |
| H.03.00 | NTC or flue sensor comms error | Loose connection, sensor failure | Medium |
| H.03.02 | Flame lost during operation | Intermittent gas supply, dirty electrode | High |
Advisory Codes (A-codes)
| Code | Description | Most Likely Cause | Urgency |
|---|---|---|---|
| A.02.06 | Low system pressure | System leak, natural pressure loss | Medium |
| A.06.00 | Commissioning required | New install or PCB replacement | Low |
Detailed Guidance
What does E133 mean on a Baxi boiler?
Fault: Ignition lockout -- the boiler has attempted to ignite and failed.
What is happening: The boiler has gone through its ignition sequence (typically 3 attempts) and has not detected a flame via the ionisation electrode. After exhausting its attempts, the boiler locks out and displays E133. This is the single most common Baxi fault code.
Likely causes (ranked by probability):
- No gas supply -- prepayment meter run out, gas cock turned off, other gas appliances also not working
- Frozen condensate pipe -- extremely common in winter; the 21.5mm condensate pipe freezes at the external run, backing up into the boiler and preventing ignition
- Faulty or dirty ignition/ionisation electrode -- carbon buildup on the electrode tip prevents spark or flame detection
- Gas valve fault -- valve not opening fully or stuck closed; check 12V/24V signal from PCB
- Low gas pressure -- incoming gas pressure below 17.5 mbar (NG) at the meter; working pressure should be approximately 12.8 mbar at the burner (check manufacturer data for specific model)
- Blocked flue/terminal -- debris, bird nests, or leaves blocking the flue terminal
- Ignition lead/HT lead failure -- cracked or tracking spark lead not delivering spark to electrode
- PCB fault -- ignition circuit on the PCB not sending signal to spark generator
Step-by-step diagnosis:
- Confirm gas supply -- check gas cock is open, check other gas appliances work, check prepayment meter has credit
- In cold weather, inspect the external condensate pipe run for ice blockage. Thaw with warm (not boiling) water. If the pipe regularly freezes, recommend upgrading to 32mm pipe or installing trace heating
- Remove the burner cover and inspect the ignition/ionisation electrode. Check for visible damage, cracks in the ceramic insulator, or heavy carbon deposits. Clean with fine emery cloth if needed
- Check the spark gap -- should be approximately 3-4mm (refer to specific model data). Verify a strong blue spark occurs during ignition sequence
- Perform a gas pressure test -- check standing pressure at the test point on the gas valve (should be 20-25 mbar NG). Check working/burner pressure (typically 12.8 mbar but varies by model -- always check the data badge)
- If pressure readings are correct and spark is strong, suspect the gas valve. Check the PCB is sending the correct voltage signal to the gas valve solenoid(s)
- Inspect the flue system for blockage or incorrect installation (max lengths, number of bends per manufacturer specification)
- Check the ignition lead for continuity and cracking. Replace if suspect
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Ignition electrode (combined spark/sense) | 20-40 | Model-specific. Check for correct part number |
| Ignition/HT lead | 10-25 | Check for cracking and tracking |
| Gas valve (Honeywell VK4105M / SIT 845/848) | 80-180 | Always check valve type matches model |
| PCB (main control board) | 150-280 | Last resort. Confirm diagnosis before ordering |
What does E119 mean on a Baxi boiler?
Fault: Low water pressure -- system pressure has dropped below the minimum operating threshold (typically below 0.5 bar).
What is happening: The pressure transducer has detected that system pressure is below the safe minimum. The boiler locks out to prevent dry-firing the heat exchanger. Normal operating pressure is 1.0-1.5 bar when cold.
Likely causes (ranked by probability):
- System leak -- radiator valves, joints, cylinder connections, underfloor heating manifolds
- Recently bled radiators -- pressure drop after releasing air is normal and requires a top-up
- Pressure relief valve (PRV) weeping -- check for discharge from the tundish or external overflow pipe
- Expansion vessel lost charge -- vessel pre-charge should be approximately 0.75-1.0 bar (check manufacturer spec). If the bladder has failed or charge is lost, pressure will rise when hot and the PRV will discharge, leading to gradual pressure loss
- Filling loop not sealed -- check both filling loop valves are fully closed and end caps are secure. On built-in filling loops, check the internal valve
- Faulty pressure transducer -- giving a false low reading. Cross-check against an external gauge
- Auto air vent leaking -- water loss through the automatic air vent on the boiler or system
Step-by-step diagnosis:
- Check the pressure gauge/display. If genuinely below 1.0 bar, top up via the filling loop to 1.0-1.5 bar
- If the boiler loses pressure repeatedly (more than once per month), investigate for leaks. Systematic visual inspection of all radiator valves, pipe joints, and boiler components
- Check the PRV tundish for dripping. If dripping when hot, suspect expansion vessel failure
- Test expansion vessel pre-charge: isolate the boiler, drain a small amount of water from the system via the boiler drain valve, and check the Schrader valve on the expansion vessel with a tyre pressure gauge. Should read approximately 0.75-1.0 bar (or as per data badge)
- If the expansion vessel charge is zero, the diaphragm has likely failed. Replace the vessel or fit an external vessel
- If the system holds pressure with all radiator valves closed but drops when opened, the leak is on the distribution pipework, not the boiler
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Pressure transducer/sensor | 25-50 | Check part number for specific model |
| Expansion vessel | 40-80 | Internal vessel; external vessel may be more practical on older systems |
| Pressure relief valve (3 bar) | 15-30 | Replace if weeping; check tundish arrangement complies with G3 |
| Filling loop / filling key | 10-25 | Built-in loops vary by model |
What does E125 mean on a Baxi boiler?
Fault: Primary water circulation fault -- the boiler has detected insufficient water flow through the primary heat exchanger.
What is happening: The boiler measures the temperature differential between flow and return (delta-T). If the delta-T is too high (typically >35C), it indicates the water is not circulating properly, risking localised boiling in the heat exchanger. The boiler locks out for protection.
Likely causes (ranked by probability):
- Pump failure or pump stuck -- the pump impeller may be seized (common after summer shutdown) or running at insufficient speed
- System airlock -- trapped air preventing circulation, particularly after drain-down or refill
- System sludge/magnetite -- blocked heat exchanger, blocked pump, restricted pipework. Extremely common on older systems without magnetic filters
- Isolation valves closed -- service valves inadvertently left shut or not fully open
- Blockage in plate heat exchanger (combi models) -- scale buildup in the DHW plate restricting primary flow
- Low system pressure -- insufficient water in the system to maintain circulation (may appear alongside E119)
- Faulty flow/return NTC sensors -- giving incorrect temperature readings, making the PCB think delta-T is excessive
Step-by-step diagnosis:
- Check pump operation. Is it running? Can you feel vibration/hear it? On variable-speed pumps, check speed setting is appropriate
- Try freeing a stuck pump by turning the impeller shaft manually (slot-head screw on front of pump body). Power off first
- Check system pressure and top up if low
- Bleed all radiators and any high points in the system. Check the auto air vent is functioning
- Feel the flow and return pipes at the boiler. If flow is very hot but return is cold, circulation is poor. If both are cold, the pump is likely not working
- Check for closed isolation valves on the boiler flow and return
- On combis, if the fault only occurs in DHW mode, suspect a blocked plate heat exchanger. Flush or replace
- If circulation is poor despite pump running, perform a system flush (chemical or powerflush) to remove sludge and magnetite. Fit a magnetic filter (e.g., MagnaClean, Spirotech) post-flush
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Pump (Grundfos/Wilo) | 80-180 | Check model-specific pump type |
| Plate heat exchanger (combi) | 60-120 | Flush first; replace if scaled internally |
| NTC thermistor sensor | 10-25 | Flow and return sensors are usually the same part |
| System powerflush | 300-500 (service) | Recommend fitting MagnaClean post-flush |
What does E128 mean on a Baxi boiler?
Fault: Repeated flame loss -- the burner has lit but the flame has been lost multiple times (typically 12 failed attempts).
What is happening: Unlike E133 (failure to ignite at all), E128 indicates the boiler is successfully lighting but cannot maintain the flame. The ionisation electrode detects a flame initially, but the signal is lost during operation. After repeated failures, the boiler locks out.
Likely causes (ranked by probability):
- Dirty or failing ionisation electrode -- the electrode can detect initial flame but signal degrades as carbon builds up or the electrode deteriorates
- Intermittent gas supply -- fluctuating gas pressure causing the flame to drop out, especially at low-fire
- Flue issue -- wind affecting the flue terminal, partial blockage causing recirculation, incorrect flue length/bends
- Condensate trap blocked -- partial blockage causing intermittent backpressure on the condensate drain
- Gas valve fault -- intermittent operation, sticking at low rate
- Burner seal/gasket issue -- air ingress at the burner joint diluting the gas/air mix
- Fan speed instability -- fan not maintaining steady speed, causing the gas/air ratio to fluctuate
Step-by-step diagnosis:
- Check the ionisation electrode condition. Clean with fine emery cloth. Check gap (typically 4-6mm to burner surface; refer to model-specific data). Replace if the ceramic insulator is cracked
- Measure the ionisation current via the PCB test points (should be >1 microamp; ideally >3 microamp). A weak signal suggests a failing electrode or poor earth path
- Perform a gas pressure test at the gas valve test point during operation. Watch for pressure fluctuations. Standing pressure 20-25 mbar, working pressure per data badge
- Inspect the flue terminal externally. Check for wind-related issues, proximity to roof lines or walls that could cause downdraught. Consider fitting a terminal guard if wind exposure is suspected
- Check the condensate trap is clear and the condensate pipe is free-flowing
- Check all burner seals and gaskets for deterioration
- Monitor fan speed during operation if possible (some PCBs display live fan RPM)
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Ionisation electrode | 20-40 | Model-specific part |
| Electrode gasket/seal | 5-10 | Replace whenever removing electrode |
| Gas valve | 80-180 | Only if pressure test confirms fault |
| Burner gasket | 10-20 | Replace if any sign of deterioration |
What does E131 mean on a Baxi boiler?
Fault: Flue overheat lockout -- the flue temperature sensor has detected an excessively high temperature in the flue system.
What is happening: A safety thermistor in the flue monitors exhaust gas temperature. If this exceeds the safe limit, the boiler locks out to prevent damage to the flue system and surrounding building materials. This code can also appear spuriously after a power cut.
Likely causes (ranked by probability):
- Power cut recovery -- the boiler locked out during a power interruption. A simple reset may clear the fault
- Flue blockage (partial) -- restricting exhaust flow, causing flue gases to overheat. Debris, bird nests, wasp nests
- Incorrect flue installation -- exceeding maximum permitted flue length or number of bends, causing excessive backpressure
- Faulty flue thermistor -- giving false high-temperature readings
- Recirculation of flue products -- terminal positioned too close to a corner, recess, or overhanging surface
- Heat exchanger partially blocked -- exhaust gases concentrated in part of the heat exchanger, creating hot spots
Step-by-step diagnosis:
- First, try a simple reset. If the fault occurred after a power cut, this will often clear it
- If E131 recurs, inspect the entire flue run from boiler to terminal for blockage or damage
- Measure the total flue length and count bends. Cross-reference with the installation manual maximum equivalent flue length. Remember: each 90-degree bend typically equals 1 metre of straight flue
- Check the flue terminal position complies with BS 5440-1 clearances from openings, boundaries, and obstructions
- Test the flue thermistor resistance. At room temperature, it should read within the manufacturer's specified range (typically 10-15 kOhm at 25C for an NTC type). If out of range, replace
- If the flue installation appears correct and the thermistor tests OK, investigate the heat exchanger for partial blockage (soot on the fireside, scale on the waterside)
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Flue thermistor/NTC sensor | 10-25 | Check resistance at known temperature |
| Flue elbow/extension | 15-40 | If flue modification needed |
| Flue terminal/guard | 20-50 | If wind/recirculation is the cause |
What does E168 mean on a Baxi boiler?
Fault: PCB communication/lockout error -- a communication failure between circuit boards within the boiler, or a general PCB fault.
What is happening: The boiler has two or more electronic control boards (main PCB and display/user interface board). E168 indicates these boards have lost communication, or that the main PCB has detected an internal fault. This is often caused by electrical issues rather than mechanical boiler faults.
Likely causes (ranked by probability):
- Power surge or electrical spike -- lightning strike, mains supply instability, or switching transient. The most common cause of sudden E168 on a previously working boiler
- Loose wiring connection -- vibration over time can loosen connections on the PCB terminal block or ribbon cables between boards
- Water ingress on PCB -- leak from above (often from the PRV, condensate trap, or a pipe joint) dripping onto the PCB
- Genuine PCB failure -- component failure on the main control board or display board
- Incorrect voltage supply -- check mains voltage at the boiler is within specification (230V +/-10%)
Step-by-step diagnosis:
- Power cycle the boiler (switch off at the fused spur for 30 seconds, then back on). A power surge can cause a transient E168 that clears on restart
- If the fault persists, remove the boiler casing and visually inspect the PCB and all wiring connectors. Look for signs of water damage, corrosion, burn marks, or swollen capacitors
- Check all ribbon cable and plug-in connections between the main PCB and the display board. Disconnect and reseat each one
- Check for water leaks above the PCB. Common sources: dripping PRV, weeping auto air vent, condensate pipe joint
- Measure mains voltage at the boiler terminal block. Should be 230V AC +/-10%
- If the fault is intermittent, it may be a dry solder joint on the PCB. Inspect under magnification if possible, but replacement is usually more practical
- If all connections are secure and dry, and mains supply is correct, the PCB will need replacement
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Main PCB | 150-280 | Model-specific. Must be correct part number. May require re-commissioning/parameter entry after fitting |
| Display PCB/user interface | 60-120 | If the fault is on the display board rather than main PCB |
| Wiring harness/ribbon cable | 15-30 | If damaged by water ingress |
Important note: After fitting a new PCB on current-range boilers (800/600/400/200), the commissioning parameters (C1, C2, appliance type, gas type) must be re-entered. Failure to do so will result in H.02.02 or H.02.03 blocking codes. Keep the original commissioning data label (usually inside the boiler casing) to hand.
What does E110 mean on a Baxi boiler?
Fault: Overheat -- the boiler has detected that the maximum safe temperature has been exceeded or the temperature is rising too rapidly (gradient overheat).
What is happening: The safety thermostat or the PCB's temperature monitoring has detected that the primary water temperature has exceeded the safe limit (typically 95-105C depending on model). This is a critical safety lockout.
Likely causes (ranked by probability):
- Pump failure or seizure -- water not circulating, causing localised boiling in the heat exchanger
- Air in the system -- airlock preventing circulation through the heat exchanger
- System blockage/sludge -- magnetite buildup restricting flow through the heat exchanger
- Faulty safety thermostat -- tripping prematurely. Test with a multimeter (should be closed circuit at room temperature, open circuit at trip temperature)
- Faulty NTC sensor -- giving incorrect readings to the PCB
- Scaled heat exchanger -- limescale buildup in hard water areas reducing heat transfer efficiency
Step-by-step diagnosis:
- Check the pump is running and circulating. Feel the flow and return pipes for temperature differential
- Try freeing the pump impeller if seized
- Check system pressure and bleed radiators
- Measure the safety thermostat -- should be closed circuit at room temperature
- Check NTC resistance at room temperature (typically 10-15 kOhm at 25C)
- If the system has heavy sludge, a powerflush is required before the boiler will operate reliably
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Pump | 80-180 | Most common fix for E110 |
| Safety thermostat (manual reset) | 15-30 | Test before replacing |
| NTC thermistor | 10-25 | Flow sensor most common |
| Heat exchanger | 150-350 | Last resort if heavily scaled/blocked |
What does E160 mean on a Baxi boiler?
Fault: Fan fault -- the PCB has detected that the fan is not running at the correct speed or has failed to start.
What is happening: Before each ignition attempt, the boiler runs the fan to create a draught through the heat exchanger and flue. The PCB monitors fan speed via a Hall effect sensor. If the fan does not reach the required speed within the timeout period, or if the speed is unstable, the boiler locks out.
Likely causes (ranked by probability):
- Fan motor failure -- bearings worn, windings burnt out. Listen for unusual noises (grinding, humming without spinning)
- Fan wiring fault -- loose connector, damaged wire, corroded terminal
- Blocked flue creating excessive backpressure -- the fan cannot achieve target speed against the resistance
- PCB fan control circuit fault -- the PCB is not sending the correct drive signal to the fan
- Faulty Hall effect sensor in fan -- fan may be spinning correctly but the speed signal is not being transmitted
Step-by-step diagnosis:
- Listen to the fan during startup. Does it attempt to spin? Any unusual noises?
- Check the fan connector is secure on the PCB. Disconnect and reseat
- Measure the voltage at the fan connector during an ignition attempt (should see DC voltage from the PCB)
- If voltage is present but fan does not spin, the fan motor has failed
- If the fan spins but the boiler still shows E160, the Hall effect sensor or its wiring may be faulty. Check the speed signal wire for continuity
- Check the flue for blockage causing excessive backpressure
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Fan assembly (complete) | 80-160 | Usually replaced as a complete unit |
| Fan wiring harness | 15-25 | If wiring is damaged |
| PCB | 150-280 | Only if fan and wiring are proven OK |
What does E134 mean on a Baxi boiler?
Fault: Gas valve open without gas detected -- the boiler has opened the gas valve but no gas has arrived at the burner within the expected timeframe.
What is happening: The PCB has commanded the gas valve to open, but the ionisation electrode has not detected a flame within the allotted time. This differs from E133 in that it specifically points to a gas supply/gas valve issue rather than a general ignition failure.
Likely causes (ranked by probability):
- Gas supply interrupted -- emergency control valve (ECV) closed, meter fault, supply works in the area
- Gas valve mechanical failure -- valve not opening despite receiving the electrical signal from the PCB
- Gas valve electrical fault -- solenoid coil open circuit or incorrect resistance
- Air in the gas line -- after installation, meter change, or long period of non-use
- Gas cock closed -- isolation valve at the boiler or before the meter
Step-by-step diagnosis:
- Confirm gas supply is live -- check ECV, other appliances, meter
- Check for gas supply works in the area (contact gas transporter)
- Measure the gas valve solenoid resistance (refer to manufacturer data -- typically 3-7 kOhm per solenoid depending on valve type)
- Check the PCB is sending the correct voltage to the gas valve during ignition (12V or 24V depending on valve type)
- Perform a gas pressure test at the gas valve test point
What does E154 mean on a Baxi boiler?
Fault: Primary flow fault -- the boiler has detected an issue with the primary water flow, often related to the flow sensor or diverter valve (on combi models).
Likely causes (ranked by probability):
- Diverter valve stuck or failing (combi) -- not directing flow correctly between heating and DHW
- Flow sensor/turbine fault -- sensor not detecting water flow
- Pump running but not generating sufficient flow -- impeller damage, debris in pump
- Blockage in primary circuit -- sludge, debris, closed valves
Parts commonly needed:
| Part | Typical Cost (ex. VAT) | Notes |
|---|---|---|
| Diverter valve (combi) | 40-80 | Common wear item on combis |
| Flow sensor/turbine | 20-40 | Model-specific |
| Pump | 80-180 | If impeller damaged |
Model-Specific Notes
Baxi 800 Combi 2 / System 2
- Premium range with OpenTherm modulation
- Uses the newer dot-notation fault codes (E.01.04, H.02.06, etc.)
- Built-in filling loop with pressure sensor
- Stainless steel heat exchanger -- more resistant to corrosion but still susceptible to limescale in hard water areas
- Commissioning parameters C1/C2 must be set correctly after PCB replacement
Baxi 600 Combi 2 / System 2
- Mid-range model sharing the same PCB platform as the 800
- Same fault code system as the 800
- Aluminium heat exchanger
- High lift pump as standard -- fewer E125 circulation issues on longer pipe runs
Baxi 400 Combi 2
- Entry-level current range
- Same fault code system as 600/800
- Compact dimensions -- restricted access for some internal components
- Brass hydraulic block
Baxi 200 Combi
- Budget range
- Same core fault code system
- Simpler control interface
- Check availability of specific spare parts as this range may have some unique components
Legacy Ranges (Duo-tec, Platinum, EcoBlue, Neta-tec)
- Use the simpler E-code system (E119, E133, etc. without dot notation)
- Many shared components with Potterton and Main brands (same parent group)
- Duo-tec parts are widely available; older Platinum/EcoBlue parts are becoming harder to source
- Duo-tec Combi HE was one of the most common UK installs 2010-2018 and generates the majority of current Baxi service calls
Frequently Asked Questions
How do I reset a Baxi boiler after a fault code?
On legacy models (Duo-tec, Platinum, etc.), press and hold the reset button for 3-5 seconds. On current-range models (800/600/400/200), press the reset button briefly. You are allowed up to 5 reset attempts before the boiler enforces a 15-minute lockout period. If the fault code reappears after reset, the underlying cause has not been resolved and further diagnosis is required. Repeated resetting without fixing the root cause can be dangerous and is not recommended.
Can a homeowner fix E119 (low pressure) themselves?
Topping up system pressure via the filling loop is a user-serviceable task and is covered in the boiler user manual. However, if the boiler loses pressure repeatedly (more than once every few months), there is an underlying leak or expansion vessel fault that requires investigation by a qualified engineer. Advise the customer to repressurise to 1.0-1.5 bar and monitor. If it drops again within a week, book a visit.
My Baxi boiler shows E133 every cold morning -- is it the condensate pipe?
Almost certainly, yes. Frozen condensate pipes are the number one cause of E133 in winter. The condensate pipe (typically 21.5mm white overflow pipe) exits the building and is exposed to freezing temperatures. When it freezes, the condensate backs up into the boiler and prevents ignition. The immediate fix is to thaw the pipe with warm water and reset the boiler. The long-term fix is to upgrade the external condensate run to 32mm pipe, minimise the external run length, lag the pipe, or install trace heating cable. BS 6798 recommends that external condensate pipe runs should be kept as short as possible and a minimum 32mm diameter.
What is the difference between E133 and E128?
E133 means the boiler failed to ignite at all -- no flame was ever detected. E128 means the boiler ignited successfully but could not maintain the flame (it kept going out). E133 points primarily toward gas supply, frozen condensate, or spark/electrode issues. E128 points more toward ionisation electrode problems, intermittent gas supply, flue/wind issues, or combustion problems. The diagnostic approach differs significantly between the two.
When should I recommend boiler replacement instead of repair?
Consider recommending replacement when: the boiler is over 10-12 years old and requires a major component (PCB, heat exchanger); the same fault has recurred multiple times despite correct repair; spare parts are becoming difficult to source (common with Baxi Platinum and older EcoBlue models); the boiler is a non-condensing unit (pre-2005 Baxi models); or the total repair cost exceeds approximately 40% of a new boiler installation cost.
Regulations & Standards
- Gas Safety (Installation and Use) Regulations 1998 -- all gas work must be carried out by a Gas Safe registered engineer. Diagnosis of gas supply faults (E133, E128, E134, E135) constitutes gas work
- BS 6798:2014 -- Specification for selection, installation, inspection, commissioning, servicing and maintenance of gas-fired boilers (including condensate pipe requirements)
- BS 5440-1:2008 -- Flueing and ventilation for gas appliances. Relevant to E131 (flue overheat) and E128/E133 (flue-related ignition issues)
- BS 7593:2019 -- Code of practice for the preparation, commissioning, and maintenance of domestic central heating and cooling water systems. Relevant to E125 (circulation), E119 (pressure), and E110 (overheat) where system water quality is a factor
- Building Regulations Part L -- minimum efficiency requirements if recommending replacement
- Benchmark Commissioning Checklist -- must be completed on installation and available at each service visit
- Manufacturer's installation manual -- always the definitive reference for specific model parameters, maximum flue lengths, gas pressures, and fault code definitions. Available via Baxi Works portal or the Baxi literature library
- Baxi Professional -- Error Codes -- official Baxi error code lookup for professionals
- Baxi Professional -- Spare Parts -- genuine Baxi parts database and stockist finder
- Baxi Professional -- Literature Library -- installation and service manuals for all current and legacy ranges
- Baxi 800 Combi 2 Installation and Service Manual (ManualsLib) -- full installer manual with fault code tables
- Baxi Help & Advice -- FAQ on Error Codes -- official Baxi customer-facing error code guidance
- vaillant -- Vaillant boiler error codes
- worcester -- Worcester Bosch error codes
- ideal -- Ideal boiler error codes
- no hot water -- No hot water diagnostic decision tree